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c-hotels Diplomat | Hotel in Florence

| 9.1 (3294 Reviews) |   Pet Friendly  8 Bathrooms  16 Guests
Santa Maria Novella Hotel | c-hotels Diplomat

Hotel in Santa Maria Novella, Florence

Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic center, near Santa Maria Novella Train Station. Rooms come with free WiFi. The Diplomat offers modern rooms with private bathroom, satellite TV and air conditioning. Some rooms enjoy views of the rooftops of Florence. Guests will also find tea, coffee and cappuccino in their room. Breakfast is served daily in the glass-covered inner courtyard. Guests can also enjoy a cocktail at the Shift Bar. Parking is available at a partner garage. Please ask at reception on arrival if required, no reservation is necessary. The hotel is also a few minutes' walk from the city's main shopping center and the Fortezza Da Basso congress and exhibition center.

c-hotels Diplomat is located in Florence.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Bar, Internet, and several others. This is a 4 star rated property and has over 3294 reviews with the average score of 9.1 . Coming to Florence and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this place in Florence. These details are authentic, as they are provided by our partner, booking.com.

This c-hotels Diplomat in Florence is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “c-hotels Diplomat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Bar
  • Breakfast in the room
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Lowered sink
  • Bathroom emergency cord
  • Toilet with grab rails
Activities
  • Happy hour
  • Bike tours
  • Walking tours
General
  • Soundproof rooms
  • Smoke-free property
  • Non-smoking rooms
  • Wifi in all areas
  • Convenience store on site
  • Heating
  • Safe
  • Facilities for disabled guests
  • Pet friendly
  • Elevator
  • Air conditioning
  • Family rooms
Guest Services
  • Concierge
  • Tour desk
  • 24-hour front desk
  • Room service
  • Ironing service
  • Fax/Photocopying
  • Car rental
  • Dry cleaning
  • Laundry
  • Currency exchange
  • Private check-in/out
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • Business center
  • Daily housekeeping
  • Express check-in/out
  • Baggage storage
  • Suit press
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Key card access
  • Security alarm
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. please contact the property for more information, when traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. please note that a maximum of 1 pet is allowed. please note that the property can only allow pets with a maximum weight of 10 kilos.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 048017-ALB-0453, IT048017A1WEOSWDFF

Reviews

Value for money:
8.84
Location:
9.35
Staff:
9.53
Facilities:
8.93
Comfort:
9.16
Cleanliness:
9.17
WEN JUAN
Oct 19, 2026 07:00:00 AM
Review Score:   10
China
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: On the day of check-out, we had to catch a train, and Giulia at the front desk found out and directly made us coffee ☕ Also packed chocolate and croissants 🥐 Let's eat on the way, it's really warm. It's not that polite service, it's genuinely taking care of you. Giulia is a great person and must be praised by name! 👏
Negative: no,everything is perfect
Summary: sshare some warm actions
See All Reviews

Room Arrangement

Room Info Facilities
Comfy
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Comfy

Food & Drink

Minibar

Bathroom

Bath, Body soap, Shower cap, Bath or shower, Bidet, Shampoo, Toilet paper, Hairdryer, Towels, Private bathroom, Toilet, Shower, Free toiletries

General

Hardwood or parquet floors, Trash cans, Key card access, Soundproofing, Heating, Safety deposit box, Smoke alarm, Air conditioning

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Cribs

Accessibility

Accessible by elevator, Emergency cord in bathroom

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Spacious
Room Type: Triple
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Spacious

Food & Drink

Minibar

Bathroom

Body soap, Shower cap, Bath or shower, Bidet, Shampoo, Toilet paper, Hairdryer, Towels, Private bathroom, Toilet, Shower, Free toiletries

General

Hardwood or parquet floors, Trash cans, Key card access, Soundproofing, Heating, Safety deposit box, Smoke alarm, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Cribs

Accessibility

Accessible by elevator, Emergency cord in bathroom

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Smart Double
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Smart Double

Food & Drink

Minibar

Bathroom

Bath, Body soap, Shower cap, Bath or shower, Bidet, Shampoo, Toilet paper, Hairdryer, Towels, Private bathroom, Toilet, Shower, Free toiletries

General

Hardwood or parquet floors, Trash cans, Key card access, Soundproofing, Heating, Safety deposit box, Smoke alarm, Air conditioning

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Emergency cord in bathroom

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Smart Double with City View
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
Smart Double with City View

Food & Drink

Minibar

Bathroom

Body soap, Shower cap, Bath or shower, Bidet, Shampoo, Toilet paper, Hairdryer, Towels, Private bathroom, Toilet, Shower, Free toiletries

General

Hardwood or parquet floors, Trash cans, Key card access, Soundproofing, Heating, Safety deposit box, Smoke alarm, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

View

City view

Accessibility

Accessible by elevator, Emergency cord in bathroom

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Single Room
Room Type: Single
Room Size: 12 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Minibar

Bathroom

Body soap, Shower cap, Bath or shower, Bidet, Shampoo, Toilet paper, Hairdryer, Towels, Private bathroom, Toilet, Shower, Free toiletries

General

Hardwood or parquet floors, Trash cans, Key card access, Soundproofing, Heating, Safety deposit box, Smoke alarm, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Emergency cord in bathroom

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Classic Double or Twin Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed
Classic Double or Twin Room

Food & Drink

Minibar

Bathroom

Body soap, Shower cap, Bath or shower, Bidet, Shampoo, Toilet paper, Hairdryer, Towels, Private bathroom, Toilet, Shower, Free toiletries

General

Hardwood or parquet floors, Trash cans, Key card access, Soundproofing, Heating, Safety deposit box, Smoke alarm, Air conditioning

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Cribs

Accessibility

Accessible by elevator, Emergency cord in bathroom

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Smart Double or Twin Room
Room Type: Double
Room Size: 15 m2
2 Twin bed(s) Bed
Smart Double or Twin Room

Food & Drink

Minibar

Bathroom

Bath, Body soap, Shower cap, Bath or shower, Bidet, Shampoo, Toilet paper, Hairdryer, Towels, Private bathroom, Toilet, Shower, Free toiletries

General

Hardwood or parquet floors, Trash cans, Key card access, Soundproofing, Heating, Safety deposit box, Smoke alarm, Air conditioning

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Emergency cord in bathroom

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Double Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Minibar

Bathroom

Body soap, Shower cap, Bath or shower, Bidet, Shampoo, Toilet paper, Hairdryer, Towels, Private bathroom, Toilet, Shower, Free toiletries

General

Hardwood or parquet floors, Trash cans, Key card access, Soundproofing, Heating, Safety deposit box, Smoke alarm, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Emergency cord in bathroom

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for c-hotels Diplomat starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this c-hotels Diplomat does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the c-hotels Diplomat starts from $160 per night with includes Heating, Accessibility, Sports/Activities, Guest Services, Pet Friendly, Security/Safety, Breakfast, Child Friendly, Air Conditioner, Wheelchair Accessible, Transportation/Shuttle, Restaurant, Bar, Internet, Business Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the c-hotels Diplomat is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the c-hotels Diplomat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.