Is this Santa Maria Novella hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Santa Maria Novella hotel have a swimming pool?

Yes, this Santa Maria Novella hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Maria Novella hotel?

Best-rates for the Santa Maria Novella hotel starts from $357 per night with includes Balcony/Terrace, Business Services, Bedding/Linens, Wellness Facilities, Toiletries, Internet, Parking, Pool, Accessibility, Restaurant, Bar, Spa, Guest Services, Kitchen, Laundry, Child Friendly, Air Conditioner, TV, Wheelchair Accessible, Security/Safety, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Maria Novella hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Maria Novella hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Maria Novella hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Maria Novella hotel?

Based on the information reported by the owner or manager, the Santa Maria Novella hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Maria Novella hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sina Villa Medici, Autograph Collection | Hotel in Florence

| 8.6 (309 Reviews) | 1 Bathroom

Santa Maria Novella Hotel | Sina Villa Medici, Autograph Collection

Hotel in Santa Maria Novella, Florence

Luxury hotel with a health club and a sauna
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite.
Change of bedsheets is available on request.
Sina Villa Medici, Autograph Collection offers 100 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Florence hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a sauna, and a seasonal outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 55.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 36.30 per person airport shuttle fee: eur 75 per vehicle (one way) valet parking fee: eur 45 per day pet fee: eur 50 per accommodation (varies based on length of stay) service animals are exempt from fees rollaway bed fee: eur 55.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 55 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 50 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number it048017a1spxbre9n special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Denise

Sep 2, 2025 10:50:02 PM

Review Score: 8

Summary: Beautiful hotel located close to train station & walking distance to restaurants & attractions. The garden & pool area are very nice. But I don’t consider this a 5 star hotel. On the day we checked in, we were given key to room 442. A big room with a mountain view, a large closet & bathroom with tub & shower. We left to explore, when we came back at night we noticed an awful smell in the hall & the door to our room was open (not unlocked but open). We called the front desk to ask what happened they said it was the person who did the turndown service left it open. Not ok. After checking to make sure our stuff was all there we went to the garden to see if the smell would dissipate. We went back an hour later but the smell was awful. It smelled like sewage. We went downstairs to discuss with front desk, the woman there told us she couldn’t go upstairs to check on the issue but she could give us another room. She gave us a smaller room facing the street & we took it cause we couldn’t deal with the smell. I thought this was a new issue but after reading Google reviews people have complained of the smell going back to 2022. I shared my frustration with her & she seemed surprise that this was an issue. That is gaslighting if people have complained for years. Once in the new room I jumped into the shower, only to realize the soap dispenser was empty. Bad smell, door left open & lack of toiletries are reasons I wouldn’t consider this 5 stars.

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Sina Villa Medici, Autograph Collection | Hotel in Florence

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